Shipping policy

Buyer pays for shipping fees. 

  • Yes, we offer international shipping. Shipping costs and delivery times will vary depending on your location, but we strive to ensure a smooth delivery experience worldwide.
  • Customs duties, taxes, and fees may apply to international orders depending on the destination country. These charges are determined by your local customs authorities and are the responsibility of the customer. Please check with your local customs office for more information on potential fees before placing your order.

  • Free Shipping is ONLY for USA orders over $150.

  • Otherwise Shipping charges are not included in our pricing.  We ship from our warehouse in New Jersey - shipping cost will be calculated automatically based on the weight of the package and your shipping address during the checkout process.  Please place your order in the shopping cart to view shipping charges.  Full price will be displayed at checkout.

  • Our standard processing time is within 5 business days for any orders containing in-stock items ONLY that are placed on business days. 

  • If your order includes a mix of in-stock and backorder/pre-order items, the order will not ship until all items are available.

  • Domestic orders take approx. 3-7 business days to be delivered via USPS or UPS Ground after the packages are received by the carrier.

  • International orders take approx. 3-5 business days to be delivered via USPS, UPS Expedited or DHL Express Worldwide after packages are received by the carrier.

  • Delivery by a certain date or time is an estimate ONLY, it is not a guaranteed service.

     

  • Film Swag does not have any control over when the carrier will deliver. Delivery times are “estimated” ONLY and not guaranteed. The carriers shipping policy operates independently of ours.

  • International taxes might be applied depending on your country's taxes policy.
  • Customs duty is calculated as a percentage of the customs value of the goods.
  • The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.
  • The customs value is made up of: the price paid for the goods, the insurance cost and the shipping cost.
  • Shipping and custom fees will be calculated at checkout.
  • If an International shipment is refused and/or returned, any taxes, duties, custom fees, brokerage fees, shipping charges, costs of returning the package as well as the original purchase price incurred from this return will be the responsibility of the customer.